For NYC renters · Free while we pilot
Repair still not fixed? We'll do the chasing.
Abate's team follows up with your landlord for you: timed, written messages you approve, a dated record of everything they say, and an estimate of the rent you may be owed back.
About 5 minutes · No account · You approve every message
How it works
- Step 1
Tell us what's broken
The problem, when it started, whether you've told management yet, and a photo if you have one.
- Step 2
We send every follow-up
A written notice, a reminder and a formal notice, each on schedule. You approve each one, and our team sends it and copies you. If it still isn't fixed, we show you how to file with 311 yourself. Rather send them yourself? You can.
- Step 3
We read their replies
When management answers, our team reads it and sets up the right next step, while your estimate of what you may be owed grows each day.
“We had green water in our bathroom sink for a week before the landlord even responded to us.”
You stay in control
Nothing reaches your landlord until you approve it, and you can pause anytime.
Private by default
Your case lives at a private link. No account, no password. We never sell your information. How we handle your data
Facts, not threats
Every message sticks to what happened and when. It's calm, clear and hard to ignore.
Not a law firm
Estimates use your rent and how long the problem has lasted. They're not legal advice.
Ready when you are.
Start your case